Welcome to Elle Shoes Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our premium footwear and accessories. By accessing our site and making purchases, you agree to these terms in full.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian supervision. We primarily serve customers in North America, Europe, and select international locations (excluding most Asian countries and remote areas).

1.2 Intellectual Property

All content on stylishladiesshoes.com, including text, images, logos, and product designs, is the property of Elle Shoes Shop and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

2. Product Information

2.1 Product Range

We specialize in premium women’s footwear including heels, flats, boots, sandals, and matching handbags, along with select men’s slippers. Product descriptions attempt to be as accurate as possible, but slight variations may occur.

2.2 Hygiene Considerations

Due to hygiene reasons, certain items cannot be returned including:

  • Moccasins (soft interior lining)
  • Espadrilles with fabric footbeds
  • All mules and slippers
  • Final sale items (clearly marked)

3. Ordering and Payment

3.1 Order Process

When you place an order, you’re making an offer to purchase which we may accept or decline. We process orders within 1-2 business days (excluding weekends/holidays).

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All transactions are processed securely. You agree to provide current, complete payment information.

3.3 Pricing and Taxes

Prices are in USD. International customers may be responsible for customs duties and taxes, which are not included in the order total.

4. Shipping Policy

4.1 Shipping Options

We offer:

  • Standard Shipping: $12.95 via DHL/FedEx (10-15 business days after shipment)
  • Free Shipping: Orders over $50 via EMS (15-25 business days after shipment)

4.2 International Shipping

We ship worldwide except to some Asian countries and remote areas. Delivery times may vary based on customs processing.

4.3 Delivery Issues

You must inspect goods upon delivery and notify us within 48 hours of any transit damage or discrepancies.

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery for unworn items in original condition with all tags and packaging. Non-returnable items are listed in section 2.2.

5.2 Return Process

  1. Email [email protected] within 15 days with your request
  2. Wait for authorization and instructions
  3. Ship items to: 3033 Star Trek Drive, Tallahassee, US 32301

5.3 Refunds

Refunds are processed within 5 business days after we receive and inspect returns. Original shipping fees are non-refundable.

5.4 Exchanges

Exchanges are subject to availability. Price differences will be adjusted and standard shipping fees apply to the new shipment.

6. Customer Responsibilities

6.1 Accurate Information

You must provide accurate shipping and payment information. We’re not responsible for delays or failures due to incorrect information.

6.2 Return Shipping

Customers are responsible for return shipping costs and must use trackable methods. International customers must mark packages as “Returned Goods.”

6.3 Prohibited Use

You agree not to misuse our website for any unlawful purpose or to attempt to gain unauthorized access to our systems.

7. Limitation of Liability

Elle Shoes Shop shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

9. Contact Information

For questions about these Terms or any order:

Email: [email protected]
Address: 3033 Star Trek Drive, Tallahassee, US 32301

Thank you for choosing Elle Shoes Shop. We’re committed to providing premium footwear with exceptional service and appreciate your trust in our brand.